Frequently asked questions

Are your clients/partners under a contract?


Yes. All of our clients/partners are under written contracts. It helps in making sure you know what our Terms and Condtions of hire are, and what to expect from us.




Can I pick and choose for web design services?


Yes. Although we like to have set services, if there are certain items you do not need on your website, we are more than happy to configure a quote.




Are you registered for Data Protection?


Yes. Under the Data Protection Act 1998, because we collect so much data, we must be registered. Our registration number is: ZA436032. If you have data protection concerns or questions, please contact us, or the ICO.




Are your prices negotiable?


No. Our prices are set. We do offer discounts, but only at certain times of the year. We also offer discounts to existing clients/partners who wish to use us for other services.




Can we meet to discuss future relations?


Certainly. We are more than happy to meet any potential client/partner free of charge for a talk. (Only available in UK Mainland)




What areas do you cover?


We are a global company, we offer out our services all across the world.




Do you require a deposit?


Depending on what service you enquire about, depends on a deposit being payable, or full payment before we carry out any work for you.




Who will you NOT work with?


We try and work with anybody we can, however, we will not work with claims companies, nor will we work with companies whos profits willl be less than our charges. EG. - If you hire us for lead generation, (£10 per lead) for items you sell, but each product you sell is £7.50, we will not work with you. Our main aim is to get you in profit, not into debt!




What makes you different to other companies?


Unlike most of the marketing companies out there, we do not sugar coat our words, nor do we try and impress you by saying what you want to hear. If we think marketing for you is something we can help you with, we will be more than happy to give it our all. We are a very honest company, and that is why we have the client base we have.




Why are your prices so cheap?


Because we offer so many different services, we can keep our prices low, which then attracts more clients. Plus, because we are a global company, and have so many global partners, we can keep our prices way down. Although are prices may be cheap, please do not think the quality will be. We always aim for 100% customer satisfaction, and we will get it!




What is your hourly rate for your advise/services?


We charge an hourly rate of £45 per hour. This must be paid in advance to hiring us for any of our services (advise, maintenance, etc). We will always give an estimated time frame for you for any work carried out.





THE CYBER GROUP

The Cyber Group are a cyber fraud prevention company. We also specialise in global marketing, and web design.

Based in Southport, Lancashire, United Kingdom, we aim to provide the best service for the best price.

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ICO NUMBER

ZA436032

© 2014 by The Cyber Group